HELP - LOCKED OUT OF IPHONE X

Wed 6 Jan 2021, 14:46

Great news!

Tue 5 Jan 2021, 15:22

All sorted, thank God, after 3 hours & almost loosing the will to live!!

Tue 5 Jan 2021, 12:27

Would you be able to have a look through these and see if it would fix the issue with itunes going blank.

https://support.apple.com/en-gb/HT203213#hosts

https://support.microsoft.com/en-us/help/972034/how-to-reset-the-hosts-file-back-to-the-default

Mon 4 Jan 2021, 16:54

Hoping there is someone tech minded on here - I have gone to unlock my IPhone X. Suddenly my passcode is no longer working. I have tried following the steps given out by Apple to reset/restore my phone (linking it to my windows computer) but all that happens is that a window comes up saying it is trying to contact the IPhone software update server & nothing happens from that.

I have spoken on chat to an Apple advisor, who has basically told me that I need to plug my iPhone into a different computer - which I don’t have, so she has basically (& rather amusingly) told me to go to an Apple Store & try one of their computers there (she must be in the US). I have pointed out to her that we are in full lockdown (well almost) here & I am pretty damn sure that Apple Stores don’t come under the umbrella of the ‘Essential Stores’ allowed to remain open over here!!

So I am stuck with no phone & no way of unlocking it!

Any ideas would be gratefully received.