New system at the Doctor's surgery

Tue 9 Jan 2007, 15:46

Yes, I agree. I wanted to make an appointment for my return from holiday and I was unable to call the number from abroad.

Tue 9 Jan 2007, 13:23

Does anyone else find the new phone system at the Doctors as irritating as I do? Not only can I not remember the number, I do think they could have at least got someone to do the greeting that actually knew where we live! Where is Carlbury anyway? Also, despite assurances that it has been introduced for our convenience, I fail to see how it's in anyway better than the old menu system. Still heaven forbid the NHS should spend money four our benefit, I'm sure there are many administrative advantages for the practice, not to measure keeping overpriced IT companies in business. I bet it cost a packet!