New prescription policy - summary and request

Wed 19 Mar, 09:32

No consequence to those without internet access but I ordered my prescription this morning via the app, approved short time later and pharmacy confirmed it will be ready today. Very efficient service.

Wed 19 Mar, 07:04

My latest episode in this saga is - I duly completed the "Access to GP online services - This service id not available to any child under thee age of 16 - form". Trudged down to CMC only to be informed that I had to go back and bring my passport and utility bill to prove who I was and where I lived. Been registered at CMC for only 30 years. I suppose we/they have to be protected from scammers.

Tue 18 Mar, 15:37

I've just sent this to the surgery:

On 6th March I emailed you with a copy of my posting on the Charlbury Forum asking you to give some clarity on the implementation of the new policy on repeat prescriptions. There's quite a good deal of correspondence about it on the forum, with many people wondering what's going on - especially people who are not online and can't walk to the surgery.

Would it please be possible for you to make a posting on the forum offering guidance?

Tue 18 Mar, 15:19

Does anyone know how this affects children who I understand can’t order medication via the app?

Mon 17 Mar, 07:05

Got the NHS app working with help from Hannen and my Grandson. Try to do my first prescription re-order only to be told that I had not obtained permission to use the App. Another trip down to CMC, obtain the form fill it in and return to CMC. Doh

Thu 6 Mar, 10:56

I've just emailed the surgery asking for a response to be posted here or otherwise made known.  

Wed 5 Mar, 15:41 (last edited on Wed 5 Mar, 15:42)

With permission may I place this as a new topic?

From the discussion so far it seems that

• Repeat prescription requests can no longer be submitted by telephone. The options are (i) do it online – several different pathways available, or (ii) put a paper request in the box…

Long post - click to read full text