Gigaclear- no service on Dyers Hill

Andrew Greenfield
👍

Sat 2 Nov, 20:47 (last edited on Sat 2 Nov, 20:49)

Yes, all good here, and as Mark said, brilliant customer service, with the email telling me it was down about 10 minutes after it disappeared at 16:38, and then another telling me it was back 1 hour 10 minutes later.

Never had that from my previous broadband company, EE!

Sandy Fairhurst
👍 1

Sat 2 Nov, 17:57

Back on Nine Acres Close

Mark Sulik
👍 2

Sat 2 Nov, 17:51

All back up and running- Receiving an e mail and a text ! Good customer service 

Ali Ross
👍 1

Sat 2 Nov, 17:38

Fault in the Chipping Norton area, Mark. No estimate on the fix yet.

https://gigaclear.com/network-status

Mark Sulik
👍

Sat 2 Nov, 17:24

No service as of 5.00 pm - confirmed problem sent as a text message from Gigaclear 

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